Terms of Service.

1. Agreement to These Terms

These Terms of Service ("Terms") are an agreement between you and Get Pressed Juice, a cold-pressed juice company based in Detroit, Michigan ("we," "us," or "our"). By using getpressedjuice.com (the "Site") or placing an order, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Site.

2. Eligibility

You must be at least 18 years old, or use the Site with the involvement of a parent or guardian, to place an order.

3. Our Products

Our juices are cold-pressed from real fruits and vegetables, raw, and never heat-pasteurized. Because they're made from fresh produce, natural variation in color, taste, and separation between bottles is normal: shake well and keep cold.

Juices are perishable. They stay fresh for 3 to 5 days refrigerated and are best within the first 3 days. Keep them refrigerated at all times.

4. Health Notice & Disclaimer

Our juices are raw and unpasteurized. Unpasteurized juice may contain bacteria that can cause serious illness in children, the elderly, pregnant women, and people with weakened immune systems. If that describes you, please talk to your doctor before drinking raw juice.

Statements on this Site about ingredients and wellness benefits are for general information only. They have not been evaluated by the Food and Drug Administration, and our products are not intended to diagnose, treat, cure, or prevent any disease. Nothing on the Site is medical advice.

5. Orders, Pricing & Payment

• All prices are in U.S. dollars and may change at any time; the price shown at checkout is the price you pay.
• All products are subject to availability. Because our juice is pressed fresh in small batches, flavors may sell out or be temporarily unavailable, and we may limit quantities.
• Pack pricing (3-, 6-, and 12-packs at a lower per-bottle price than single bottles) is available on the Shop page; the pack prices shown there are the prices applied at checkout.
• Custom packs must be complete before purchase: a pack contains exactly 3, 6, or 12 bottles of your choosing, and an incomplete pack can't be added to your cart.
• Payments are processed by a secure third-party payment processor. We never store your full card number.
• You're responsible for providing accurate order, contact, and address information.
• We may refuse or cancel an order (for example, for suspected fraud or a pricing error). If we cancel after you've paid, we'll refund you in full.

6. Subscriptions & Automatic Renewal

• Subscription plans renew and bill automatically at the delivery cadence you choose (weekly, every 2 weeks, or monthly) until you pause or cancel. By starting a subscription, you authorize us to charge your saved payment method for each renewal.
• Active subscribers receive the subscriber discount shown at checkout (currently 15% off every order).
• You can swap the juices in your pack for each delivery, and pause, skip, or cancel at any time. Changes to an upcoming order (swaps, skips, pauses, and cancellations) must be made at least 48 hours before its scheduled charge and press date; after that cutoff the upcoming order is locked, because ingredients and production quantities are already committed, and your change applies to the following delivery.
• When you build your subscription, you'll choose a backup flavor. If a juice in your pack is unavailable for a delivery, we'll automatically replace it with your backup. If your backup is also unavailable, we'll substitute the closest comparable available flavor only with your prior approval; otherwise we'll issue store credit for that bottle.
• Canceling stops all future charges. There are no long-term contracts or cancellation fees.

7. Local Delivery & Nationwide Shipping

• Local delivery: local orders arrive fresh and chilled, never frozen. Refrigerate your bottles as soon as they arrive. Local delivery availability depends on your location.
• Nationwide shipping: nationwide orders ship frozen on purpose, in insulated packaging with ice packs, to protect raw juice in transit. On arrival, move bottles to the refrigerator to thaw (24 to 36 hours) if you'll be drinking them soon, or to the freezer to save for later. Once thawed, keep bottles refrigerated and do not refreeze; shake well and enjoy within 3 to 5 days of thawing.
• Your address: you're responsible for entering a correct, complete delivery address. Because our products are perishable, we can't replace or refund orders lost or spoiled due to an incorrect address, or orders left out after delivery.
• Delays: once an order is with the carrier, transit times are estimates, not guarantees. Weather, carrier issues, and other events outside our control can delay delivery. If a delay ruins your order, contact us and we'll work with you to make it right.
• Risk of loss: once an order is delivered to the address you provided, responsibility for the products passes to you. See our Shipping & Delivery page for details.

8. Returns, Refunds & Replacements

Because our products are perishable, we can't accept returns or exchanges for preference-based reasons such as change of mind, taste preference, or ordering the wrong flavor.

If your order arrives damaged, leaking, missing an item, incorrect, spoiled, warm, melted, or otherwise compromised, you must report it within 24 hours of confirmed delivery with your order number, a description of the problem, and photos of the affected products (and the shipping packaging when applicable). We may request additional information or video when necessary to evaluate a claim. Do not consume a juice if its safety seal appears broken, tampered with, or compromised.

Once a claim is verified, we may provide a replacement, store credit, or refund for the affected products, depending on the circumstances. A carrier delay does not by itself qualify an order for a refund if the order arrives in acceptable condition and properly cold or frozen. Full details are on our Returns & Refunds page.

9. Chargebacks

If there's a problem with a charge, please contact us first at orders@getpressedjuice.com; we resolve billing issues quickly, and most are faster to fix with us than through your bank. We reserve the right to dispute chargebacks we believe are unwarranted and to refuse future orders from customers who abuse the chargeback process.

10. Website Accounts

If you create an account, keep your login credentials confidential: you're responsible for activity that happens under your account. Keep your account information accurate and up to date, and tell us right away if you suspect unauthorized use. We may suspend or close accounts used in violation of these Terms.

11. Intellectual Property

The Site and everything on it (logos, product names, photos, videos, text, and design) belong to Get Pressed Juice or our licensors. You may not copy, reuse, or distribute Site content for commercial purposes without our written permission.

12. Acceptable Use

You agree not to misuse the Site: no unlawful activity, no interfering with the Site's operation or security, no scraping or automated bulk access, and no attempting to access accounts or data that aren't yours.

13. Disclaimer of Warranties

Except as expressly stated in these Terms or required by law, the Site and our products are provided "as is" and "as available," without warranties of any kind, express or implied.

14. Limitation of Liability

To the fullest extent permitted by law, Get Pressed Juice will not be liable for indirect, incidental, special, or consequential damages arising from your use of the Site or our products, and our total liability for any claim will not exceed the amount you paid for the order giving rise to the claim. Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you.

15. Indemnification

You agree to indemnify and hold Get Pressed Juice harmless from claims arising out of your violation of these Terms or misuse of the Site.

16. Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles. Any dispute will be resolved in the state or federal courts located in Michigan, and you consent to their jurisdiction.

17. Changes to These Terms

We may update these Terms from time to time. The date at the top of this page shows when they were last revised, and continued use of the Site after changes means you accept the updated Terms.

18. Severability & Entire Agreement

If any part of these Terms is found unenforceable, the rest remains in effect. These Terms and the Privacy Policy are the entire agreement between you and us about the Site.

19. Contact

Questions about these Terms? Email orders@getpressedjuice.com.